How to Fix Roblox Error Code 264: Step-by-Step Guide

Roblox is one of the most popular online gaming platforms, with millions of players enjoying different experiences every day. However, nothing is more frustrating than getting disconnected because of an error. One of the most common issues players face is Roblox Error Code 264, which usually displays the message:

"Same account launched experience from different device. Leave the experience on the other device and try again."

This error may look confusing, but it simply means your Roblox account is already logged in somewhere else. In this blog post, we’ll explain the causes of Roblox Error Code 264 and share step-by-step solutions to fix it. By the end, you’ll be able to enjoy your favorite Roblox games without interruptions.

What is Roblox Error Code 264?

Roblox Error Code 264 occurs when your account is already active in another session. Roblox doesn’t allow multiple logins on the same account at the same time to protect users from account theft or misuse.

Common reasons why this error occurs:

• Your account is logged in on another device (PC, mobile, or tablet).

• You left Roblox running in another tab or browser.

• Someone else may be using your account without permission.

• Corrupted cache or saved sessions are conflicting with your current login.

How to Fix Roblox Error Code 264 (Step-by-Step)

Let’s go through the best solutions to fix this error. Make sure to follow each step carefully.

✅ Step 1: Log Out of Other Devices

The first thing you should do is sign out of all other Roblox sessions.

1. Open the Roblox website and log in.

2. Click the gear icon ⚙️ on the top-right corner and go to Settings.

3. Navigate to the Security tab.

4. Click Log Out of All Other Sessions.

This will log you out from every device except the one you’re currently using.

✅ Step 2: Re-Login to Roblox

Once you have logged out of other sessions, sign back in only on the device you want to use. Then, try joining the game again. In most cases, this fixes the error instantly.

✅ Step 3: Clear Roblox Cache

Sometimes, old login sessions and cache files can cause Roblox Error 264. Clearing the cache refreshes your game files.

• On Windows PC:

  • Press Windows + R.

  • Type %localappdata%\Roblox and hit Enter.

  • Delete all files inside the folder.

• On Mobile (Android/iOS):

  • Go to Settings > Apps > Roblox > Storage.

  • Tap on Clear Cache.

✅ Step 4: Reinstall Roblox (If Needed)

If clearing the cache doesn’t solve the problem, uninstall Roblox completely and reinstall the app. This removes any corrupted files and ensures a fresh installation.

• On PC: Uninstall Roblox from Control Panel > Programs.

• On Mobile: Long-press the app and tap Uninstall, then reinstall it from the App Store or Google Play Store.

✅ Step 5: Secure Your Roblox Account

If you keep seeing Roblox Error Code 264 even after logging out from everywhere, it may mean someone else has access to your account. To protect your account:

• Change your Roblox password immediately.

• Enable 2-Step Verification (2SV):

  • Go to Settings > Security.

  • Enable 2-Step Verification using your email.

  • This adds an extra layer of protection.

✅ Step 6: Avoid Multiple Logins

To prevent this error in the future:

• Use only one device at a time.

• Avoid sharing your account details with anyone.

• Always log out after playing Roblox on a shared computer.

Quick Fix Summary (Checklist)

Here’s a quick summary of the solutions for Roblox Error Code 264:

• Log out of all other sessions.

• Re-login on your current device.

• Clear Roblox cache.

• Reinstall Roblox if needed.

• Change your password and enable 2SV for security.

Frequently Asked Questions (FAQs)

1. What causes Roblox Error Code 264?
It happens when your Roblox account is already logged in on another device or session.

2. Can I fix Roblox Error 264 without reinstalling Roblox?
Yes! In most cases, logging out of all sessions and clearing the cache is enough.

3. Does Roblox Error Code 264 mean my account is hacked?
Not always. Sometimes it’s just a leftover login session. But if you notice unusual activity, change your password immediately.

4. Will enabling 2-Step Verification prevent this error?
Yes, it helps secure your account and prevents unauthorized logins.

Conclusion

Roblox Error Code 264 is a common issue caused by multiple logins or corrupted sessions. Thankfully, it’s easy to fix with the steps outlined in this guide: log out of all sessions, clear your cache, reinstall Roblox if needed, and secure your account with a strong password and 2-Step Verification.

By following these tips, you’ll not only fix the error but also protect your Roblox account from future problems. Now you can jump back into your favorite Roblox games without worrying about interruptions.

✨ With this guide, you’re all set to fix Roblox Error Code 264 once and for all!

Abid Akay

CEO / Co-Founder

The smallest daily habits create the biggest changes in the long run.