1. The error message "An error occurred -2: net::ERR_NAME_NOT_RESOLVED" indicates that your device is unable to resolve the domain name of the Pi Network server. This can be caused by a number of factors, including:
* A problem with your internet connection.
* A problem with the Pi Network servers.
* A bug in the Pi Network app.
* A problem with your device.
Here are some things you can try to fix the error:
1. Check your internet connection. Make sure that you have a strong and stable internet connection.
2. Restart your device. Sometimes a simple restart can fix minor software glitches.
3. Update the Pi Network app. Make sure that you are using the latest version of the Pi Network app.
4. Try connecting to a different Wi-Fi network or using mobile data.
5. Clear the Pi Network app cache and data. To do this, go to your device's settings, then apps, then Pi Network. Tap on "Storage & cache" and then tap on "Clear cache" and "Clear storage."
6. Reinstall the Pi Network app. This will remove the app completely and then install it again from the app store.
7. Try using a different device to access the Pi Network app. If you are able to access the app on a different device, then the problem may be with your original device.
If you have tried all of the above steps and the error is still persisting, please contact the Pi Network support team for further assistance.
Here are some additional tips:
* If you are using a VPN, try disabling it.
* If you are using a firewall, try adding an exception for the Pi Network app.
* Make sure your device's date and time are set correctly.
* Avoid using the Pi Network app during peak times.
Please note that the Pi Network is still under development, and there may be some bugs or glitches. The Pi Network team is working hard to fix any known issues.
2. The "ERR_NAME_NOT_RESOLVED" error typically indicates a DNS (Domain Name System) resolution problem, which means your device is unable to translate the Pi Network's domain name into an IP address, preventing it from accessing the Pi Network servers. Here are some steps to help you troubleshoot and resolve this issue:
1. Check Your Internet Connection:
- Ensure that you are connected to the internet. Try opening other websites or apps to confirm that your internet connection is working correctly.
2. Restart Your Device:
- Sometimes, a simple restart of your device can clear temporary network issues. Reboot your smartphone or tablet and then try opening the Pi Network app again.
3. Check Your DNS Settings:
- Ensure that your device is configured to use the correct DNS settings. You can set your DNS settings manually or use your ISP's DNS servers. To check or change DNS settings on Android:
- Go to "Settings" > "Network & internet" > "Wi-Fi."
- Tap the network you're connected to.
- Tap "Advanced" or "Advanced settings."
- Under "IP settings," select "Static" or "DHCP" (automatic).
- In the "DNS" field, enter a DNS server IP address (e.g., Google's DNS: 8.8.8.8 or 8.8.4.4).
- Save the settings and try using the Pi Network app again.
4. Try a Different Network:
- If possible, connect to a different Wi-Fi network or use mobile data to see if the issue is specific to your current network. Sometimes, the DNS resolution issue may be related to your network provider.
5. Use a VPN (Temporary Solution):
- If you have access to a VPN (Virtual Private Network) service, you can try connecting to the Pi Network app through the VPN. Sometimes, this can bypass DNS issues. However, this is a temporary solution, and you should investigate and fix the underlying DNS problem.
6. Check for App Updates:
- Make sure you are using the latest version of the Pi Network app. Outdated app versions may have bugs or compatibility issues. Check for updates in your device's app store and install any available updates.
7. Contact Pi Network Support:
- If the issue persists despite trying the above steps, it's advisable to contact Pi Network's customer support. They may have specific instructions or be aware of any server-side issues causing the problem.
8. Check Your Router's DNS Settings (if using Wi-Fi):
- If you're using Wi-Fi, the issue could be related to your router's DNS settings. Access your router's settings (usually done via a web browser), and ensure it's configured to use the correct DNS servers.
9. Flush DNS Cache (Advanced):
- If you have some technical expertise, you can try flushing your device's DNS cache. The method varies depending on your operating system (e.g., Windows, macOS, Linux). This can help clear any cached DNS data that may be causing the problem.
Remember that DNS issues can sometimes be temporary and may resolve themselves. However, if the problem persists, it's best to contact Pi Network support or your internet service provider for further assistance.
Feel free to ask questions in the comments section!
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