1. To fix the "SSL error: The certificate authority is not trusted" error in the Pi Network app, you can try the following:
1. Update the Pi Network app. Make sure that you are using the latest version of the Pi Network app.
2. Restart your device. Sometimes a simple restart can fix minor software glitches.
3. Check your internet connection. Make sure that you have a strong and stable internet connection.
4. Try connecting to a different Wi-Fi network or using mobile data.
5. Clear the Pi Network app cache and data. To do this, go to your device's settings, then apps, then Pi Network. Tap on "Storage & cache" and then tap on "Clear cache" and "Clear storage."
6. Uninstall and reinstall the Pi Network app. This will remove the app completely and then install it again from the app store.
If you are still having problems, please contact the Pi Network support team for help.
Please note: The Pi Network is still in development, and there may be some bugs or glitches. The Pi Network team is working hard to fix any known issues.
Here are some additional tips:
* Try using a different device to access the Pi Network app. If you are able to access the app on a different device, then the problem may be with your original device.
* Make sure that your device's date and time are set correctly.
* If you are using a VPN, try disabling it.
* If you are using a firewall, try adding an exception for the Pi Network app.
If you have tried all of the above steps and the error is still persisting, please provide more information about the device you are using and the steps you have taken to troubleshoot the issue. This will help me to provide more specific troubleshooting advice.
2. If you encounter the "An error occurred 3: SSL error: The certificate authority is not trusted" issue in the Pi Network app, it suggests a problem with the security certificate used for establishing a secure connection with the Pi Network server. This error is often related to issues with your device's certificate store or network settings. Here's how to address it:
1. Check Your Device's Date and Time:
Incorrect date and time settings on your device can lead to SSL certificate errors. Make sure your device's date and time are set accurately, including the time zone.
2. Update the App:
Ensure that you have the latest version of the Pi Network app installed. Outdated app versions may have SSL-related issues. Update the app through your device's app store (Google Play Store for Android or the App Store for iOS).
3. Clear App Data and Cache (Android Only):
On Android devices, you can try clearing the cache and data of the Pi Network app. Go to your device's settings, navigate to "Apps" or "Application Manager," find the Pi Network app, and then tap on "Storage." From there, you can clear the cache and data. Note that this will log you out of the app, so ensure you have your login credentials.
4. Check Your Internet Connection:
Ensure that you have a stable and active internet connection. A weak or unstable connection can lead to SSL errors. Connect to a reliable Wi-Fi network or use mobile data if available.
5. Disable VPN or Proxy:
If you are using a VPN or proxy server on your device, it can sometimes interfere with SSL certificate validation. Disable any VPN or proxy services temporarily and see if the error persists.
6. Update Your Device's Root Certificates:
SSL certificate issues can sometimes be resolved by updating your device's root certificates. Go to your device's settings, navigate to "Security" or "Privacy," and look for an option to update or install certificates. Follow the prompts to ensure your device's certificate store is up to date.
7. Check for System Updates:
Ensure that your device's operating system is up to date. System updates often include important security fixes that can address SSL-related issues.
8. Contact Pi Network Support:
If the problem persists despite trying the above steps, consider reaching out to Pi Network's customer support or checking their official website or social media channels for updates and assistance. They may be able to provide specific guidance or insights into the SSL certificate error.
SSL certificate errors are security-related issues, and it's important to address them to ensure a safe and secure connection. By following these steps, you can often diagnose and resolve the problem causing the SSL certificate error.
Feel free to ask questions in the comments section!
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