## 1. The error message "The email address is already in use by other account" means that the email address you are trying to use to create a FlipaClip account is already associated with another account. Here are some things you can do to fix this problem:
2. Try using a different email address.
3. If you have forgotten your password, you can reset it by clicking on the "Forgot Password?" link on the login screen.
4. If you are still having problems, you can contact FlipaClip support for help.
Here are some additional things you can try:
* Check your spam folder to see if the verification email from FlipaClip is there.
* Make sure that you are not using a disposable email address.
* Try creating a new FlipaClip account using a different device.
## 2. However, here are some general steps you can take to try and resolve the "e-215" error problem in the FlipaClip app:
1. Update the App: Make sure you're using the latest version of FlipaClip. Developers often release updates to address bugs and improve app performance.
2. Check Storage Permissions: Ensure that FlipaClip has the necessary permissions to access your device's storage. Go to your device's settings, find the app, and make sure storage permissions are enabled.
3. Clear App Cache and Data: Sometimes, corrupted cache or data can cause errors. Go to your device's settings, find the app, and try clearing both the cache and data. Note that this will remove any unsaved data within the app, so proceed with caution.
4. Check Available Storage: Insufficient storage space on your device can lead to errors while saving. Make sure you have enough free space available for the app to save your projects.
5. Check Internet Connection: Some errors might be related to syncing data with cloud services. Ensure you have a stable internet connection and try saving your project again.
6. Restart the App and Device: Close FlipaClip and then reopen it. If the error persists, try restarting your device as well. Sometimes, a simple reboot can resolve issues.
7. Reinstall the App: If none of the above steps work, consider uninstalling FlipaClip and then reinstalling it from the app store. This can help fix any corrupted files causing the error.
8. Contact Support: If the problem persists, consider reaching out to FlipaClip's support team. They might be aware of the issue and provide specific guidance on how to resolve it.
Remember that these steps are general suggestions and might not directly address the specific "e-215" error. Always make sure to back up your important projects before attempting any troubleshooting steps that might result in data loss.
Here are some alternatives to FlipaClip if you are having trouble creating an account:
* RoughAnimator
* Animation Desk
* Synfig Studio
* Pencil2D
* OpenToonz
Feel free to ask questions in the comments section!
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