Introduction:
Screen recording with voice is a useful feature on smartphones, allowing you to capture videos of your device's screen along with any audio. However, if you're experiencing issues with screen recording voice not working on your Vivo Y12 phone, there are a few steps you can take to troubleshoot and enable this feature. Here's a step-by-step solution to help you resolve the problem.
Step 1: Check Permissions:
First, make sure that the screen recording feature has the necessary permissions to access your device's microphone. To do this:
1. Open the "Settings" app on your Vivo Y12.
2. Scroll down and tap on "Apps & Notifications" or "Apps."
3. Locate and select "Screen Recorder" from the list of apps.
4. Tap on "Permissions" or "App Permissions."
5. Ensure that the microphone permission is enabled. If not, toggle the switch to enable it.
Step 2: Update Screen Recorder App:
It's possible that the screen recording app on your Vivo Y12 needs an update. Follow these steps to check for updates:
1. Open the "Play Store" app on your phone.
2. Tap on the three-line menu icon in the top-left corner.
3. Select "My apps & games" from the menu.
4. Under the "Installed" tab, look for "Screen Recorder" or any related app.
5. If an update is available, tap on "Update" next to the app.
Step 3: Clear Cache and Data:
Clearing the cache and data of the screen recording app can help resolve any temporary issues. Here's how to do it:
1. Go to the "Settings" app on your Vivo Y12.
2. Scroll down and tap on "Apps & Notifications" or "Apps."
3. Find and select "Screen Recorder" from the app list.
4. Tap on "Storage & cache" or "Storage."
5. Select "Clear cache" and confirm the action.
6. Afterward, tap on "Clear data" and confirm again.
Step 4: Restart Your Device:
Sometimes, a simple restart can fix minor software glitches. Try restarting your Vivo Y12 by pressing and holding the power button, then selecting the "Restart" option.
Step 5: Reset App Preferences:
Resetting app preferences can help resolve conflicts and restore default settings. Follow these steps:
1. Open the "Settings" app on your phone.
2. Scroll down and tap on "Apps & Notifications" or "Apps."
3. Tap on the three-dot menu icon in the top-right corner.
4. Select "Reset app preferences" from the menu.
5. Read the information and tap on "Reset apps" to confirm.
Step 6: Factory Reset (if necessary):
If none of the above steps work, you can consider performing a factory reset. However, note that this will erase all data on your device, so make sure to back up important files before proceeding. Here's how to factory reset your Vivo Y12:
1. Open the "Settings" app on your phone.
2. Scroll down and tap on "System" or "System & Updates."
3. Select "Reset" or "Backup & Reset."
4. Choose "Factory data reset" or "Erase all data."
5. Read the information and select "Reset phone" or "Reset device."
6. Enter your device's passcode or pattern to confirm the reset.
7. Wait for the process to complete, and your phone will restart.
Note: It's recommended to contact Vivo customer support or visit a service center if the issue persists after trying the above steps. They can provide further assistance and troubleshoot the problem.
Remember to back up your important data regularly to avoid data loss during the troubleshooting process.
Disclaimer: The steps provided here are general guidelines and may vary slightly depending on the specific software version and customization on your Vivo Y12 device.
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