The file manager is an essential app on your Xiaomi Note 9 device that allows you to organize, browse, and manage files stored on your internal storage. However, if your file manager is not working or not showing the internal storage, it can be quite frustrating. This issue could be caused by various factors, such as a software glitch or incorrect settings. Fortunately, there are several steps you can take to resolve this problem. In this guide, I will provide you with a step-by-step solution to fix the file manager not working issue on your Xiaomi Note 9.
Step-by-Step Solution:
Here's how you can fix the file manager not showing internal storage issue on your Xiaomi Note 9:
Step 1: Restart your device
Sometimes, a simple restart can resolve minor software glitches. Press and hold the power button on your Xiaomi Note 9 until the power options menu appears. Then, tap on the "Restart" option to restart your device. After the restart, check if the file manager is now showing the internal storage.
Step 2: Clear the file manager app cache and data
Clearing the cache and data of the file manager app can help resolve any corrupted files or settings that might be causing the issue. Follow these steps to clear the app cache and data:
1. Open the "Settings" app on your Xiaomi Note 9.
2. Scroll down and tap on the "Apps" or "Applications" option.
3. Look for the file manager app in the list and tap on it.
4. Inside the app settings, you will find options like "Storage" or "Storage & cache." Tap on it.
5. On the next screen, tap on the "Clear cache" button to clear the app's cache.
6. After clearing the cache, tap on the "Clear data" or "Clear storage" button to delete the app's data. Note that this will remove any preferences or settings you have configured within the app.
Step 3: Update the file manager app
An outdated version of the file manager app can sometimes cause compatibility issues with the operating system. Make sure you have the latest version of the file manager app installed on your Xiaomi Note 9. Follow these steps to update the app:
1. Open the "Google Play Store" app on your device.
2. Tap on the three horizontal lines in the top-left corner to open the menu.
3. Select "My apps & games" from the menu.
4. In the "Installed" tab, look for the file manager app.
5. If an update is available, you will see an "Update" button next to the app. Tap on it to update the app.
Step 4: Check storage permissions for the file manager app
It's possible that the file manager app does not have the necessary permissions to access the internal storage. To check and grant storage permissions, follow these steps:
1. Open the "Settings" app on your Xiaomi Note 9.
2. Scroll down and tap on the "Apps" or "Applications" option.
3. Look for the file manager app in the list and tap on it.
4. Inside the app settings, look for the "Permissions" or "App permissions" option and tap on it.
5. Make sure that the "Storage" permission is enabled for the file manager app. If it's disabled, toggle the switch to enable it.
Step 5: Perform a factory reset (optional)
If the above steps did not resolve the issue, you can try performing a factory reset on your Xiaomi Note 9. This will erase all data on your device, so make sure to back up your important files and data before proceeding. Here's how you can perform a factory reset:
1. Open the "Settings" app on
your Xiaomi Note 9.
2. Scroll down and tap on the "System & Device" or "System & Updates" option.
3. Look for the "Reset" or "Reset options" category and tap on it.
4. Select the "Erase all data (factory reset)" option.
5. Read the warning message and confirm your selection.
6. Enter your device PIN or password, if prompted.
7. Finally, tap on the "Reset phone" or "Erase everything" button to start the factory reset process.
Note: Performing a factory reset will erase all data on your device, including apps, settings, and personal files. Make sure to back up any important data before proceeding.
After the factory reset is complete, set up your device again and check if the file manager is now working correctly and showing the internal storage.
Conclusion:
The file manager not working or not showing the internal storage on your Xiaomi Note 9 can be a frustrating issue. However, by following the step-by-step solution provided in this guide, you can troubleshoot and resolve the problem. Remember to start with simple steps like restarting your device and clearing the file manager app cache and data. If the issue persists, updating the app and checking storage permissions can help. In rare cases, a factory reset may be necessary as a last resort.
Certainly! Here are a few additional steps you can try to fix the file manager not working or not showing internal storage issue on your Xiaomi Note 9:
Step 6: Grant storage permission for the file manager app through Security app
Xiaomi devices often have a Security app that manages various settings and permissions. You can try granting storage permission for the file manager app through the Security app. Follow these steps:
1. Open the "Security" app on your Xiaomi Note 9.
2. Look for the "Permissions" or "App permissions" option and tap on it.
3. Select "Storage" from the list of permissions.
4. Find the file manager app in the list and make sure the toggle switch is enabled.
Step 7: Use a third-party file manager app
If the built-in file manager app on your Xiaomi Note 9 continues to have issues, you can try using a third-party file manager app from the Google Play Store. There are many reliable file manager apps available that can provide similar or even more advanced features compared to the default app. Install a third-party file manager app, such as Solid Explorer, ES File Explorer, or Files by Google, and check if it can properly access and display the internal storage.
Step 8: Check for software updates
Make sure that your Xiaomi Note 9 is running the latest software update. Software updates often include bug fixes and improvements that can resolve compatibility issues with apps, including the file manager. Here's how you can check for software updates:
1. Open the "Settings" app on your Xiaomi Note 9.
2. Scroll down and tap on the "System & Device" or "System & Updates" option.
3. Look for the "System update" or "Software update" option and tap on it.
4. If an update is available, follow the on-screen instructions to download and install it.
Step 9: Contact Xiaomi support or visit a service center
If none of the above steps resolve the issue, it's recommended to contact Xiaomi support for further assistance. They can provide specific troubleshooting steps or advise you on the best course of action. If your device is still under warranty, you may also consider visiting an authorized Xiaomi service center for a professional inspection and resolution of the problem.
I hope these additional steps help you resolve the file manager issue on your Xiaomi Note 9.
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