To fix WhatsApp application problems and allow all permissions on your Vivo Y91i smartphone, you can follow these step-by-step instructions:
Step 1: Update WhatsApp
Make sure you have the latest version of WhatsApp installed on your device. Go to the Google Play Store, search for "WhatsApp," and if an update is available, click on the "Update" button.
Step 2: Clear WhatsApp Cache
Clearing the app cache can resolve various issues. To do this, follow these steps:
1. Go to "Settings" on your Vivo Y91i.
2. Scroll down and tap on "Apps" or "Application Manager."
3. Locate and tap on "WhatsApp" from the list of installed apps.
4. Tap on "Storage."
5. Click on the "Clear Cache" button.
Step 3: Allow All Permissions
To allow all necessary permissions for WhatsApp, do the following:
1. Open "Settings" on your Vivo Y91i.
2. Scroll down and tap on "Apps" or "Application Manager."
3. Find and tap on "WhatsApp" from the list of installed apps.
4. Tap on "Permissions" or "App Permissions."
5. Enable all permissions such as "Camera," "Microphone," "Storage," "Contacts," and any other relevant permissions required by WhatsApp. Toggle the switches to allow access.
Step 4: Disable Battery Optimization
By disabling battery optimization, you can ensure that WhatsApp runs smoothly in the background. Follow these steps:
1. Open "Settings" on your Vivo Y91i.
2. Scroll down and tap on "Battery" or "Battery & Performance."
3. Tap on "App Battery Management" or a similar option.
4. Locate "WhatsApp" from the list of apps.
5. Choose "Optimize" and select "Don't Optimize" or "No Restrictions."
Step 5: Restart Your Device
After making these changes, restart your Vivo Y91i to apply the settings and ensure they take effect. Hold down the power button and select "Restart" or "Reboot" from the menu that appears.
Step 6: Reinstall WhatsApp (if necessary)
If the problem persists, you can try reinstalling WhatsApp. Follow these steps:
1. Go to the Google Play Store.
2. Search for "WhatsApp" and tap on the app.
3. Click on the "Uninstall" button (if available).
4. Once uninstalled, tap on the "Install" button to reinstall WhatsApp.
After reinstalling, open WhatsApp and follow the on-screen instructions to set up your account.
These steps should help resolve most common WhatsApp issues and allow all necessary permissions on your Vivo Y91i smartphone. If the problem persists, you may need to contact WhatsApp support or Vivo customer service for further assistance.
If the previous steps didn't solve the problem, here are some additional troubleshooting steps you can try:
Step 7: Clear System Cache Partition
Clearing the system cache partition can help resolve system-related issues. To do this on your Vivo Y91i, follow these steps:
1. Power off your device.
2. Press and hold the Volume Up button and the Power button simultaneously until the Vivo logo appears.
3. Release the buttons when the Vivo Recovery mode menu appears.
4. Use the Volume buttons to navigate to the "Wipe data" or "Wipe cache partition" option and press the Power button to select it.
5. Confirm the action by selecting "Yes" and pressing the Power button.
6. Once the process is complete, select the "Reboot system now" option.
Step 8: Check Internet Connection
Ensure that your Vivo Y91i has a stable internet connection. Open a web browser and try visiting a website to confirm if your internet is working correctly. If there are issues with your internet connection, try restarting your router or contacting your internet service provider.
Step 9: Reset App Preferences
Resetting app preferences can help restore default settings for all apps, which might resolve any conflicts or issues. Follow these steps:
1. Open "Settings" on your Vivo Y91i.
2. Scroll down and tap on "Apps" or "Application Manager."
3. Tap on the three-dot menu icon (usually in the top right corner) and select "Reset app preferences" or a similar option.
4. Confirm the action when prompted.
Step 10: Factory Reset
Performing a factory reset should be the last resort, as it will erase all data on your device. Make sure to backup important data before proceeding. To perform a factory reset on your Vivo Y91i, follow these steps:
1. Open "Settings" on your device.
2. Scroll down and tap on "Additional settings" or "System."
3. Tap on "Backup & reset" or "Reset options."
4. Select "Factory data reset" or "Erase all data."
5. Review the information and tap on "Reset phone" or "Erase everything."
6. Enter your device PIN or password if prompted.
7. Finally, tap on "Reset phone" or "Erase everything" to confirm.
After the reset is complete, set up your device again and reinstall WhatsApp from the Google Play Store.
If none of these steps resolve the WhatsApp problem on your Vivo Y91i, it's recommended to contact WhatsApp support or reach out to Vivo customer service for further assistance.
0 Comentarios