Introduction:
The OnePlus Gallery is a pre-installed video and photo management app on OnePlus smartphones. Sometimes, users may encounter an error message saying "This video cannot be edited" when trying to edit videos within the Gallery app. This issue can be frustrating, but there are a few troubleshooting steps you can follow to resolve it.
Step 1: Update OnePlus Gallery:
Ensure that you have the latest version of the OnePlus Gallery app installed on your device. To update the app, follow these steps:
1. Open the Google Play Store on your OnePlus device.
2. Tap the three-line menu icon in the top-left corner.
3. Select "My apps & games" from the menu.
4. Find OnePlus Gallery in the list of installed apps and tap the "Update" button next to it if an update is available.
Step 2: Clear Cache and Data:
Clearing the cache and data of the OnePlus Gallery app can help resolve various issues. To clear the cache and data, do the following:
1. Open the Settings app on your OnePlus device.
2. Scroll down and tap on "Apps & notifications" or "Apps."
3. Find and tap on "OnePlus Gallery" in the list of installed apps.
4. Tap on "Storage & cache."
5. Select the "Clear cache" and "Clear storage" options.
6. Confirm your selection.
Step 3: Grant Necessary Permissions:
Make sure the OnePlus Gallery app has the necessary permissions to access and edit videos. To check and grant permissions, follow these steps:
1. Open the Settings app on your OnePlus device.
2. Scroll down and tap on "Apps & notifications" or "Apps."
3. Find and tap on "OnePlus Gallery" in the list of installed apps.
4. Tap on "Permissions."
5. Ensure that permissions like "Storage" and "Camera" are enabled for the OnePlus Gallery app. If not, toggle them on.
Step 4: Check Video Format and Codec:
Sometimes, the video format or codec may not be compatible with the OnePlus Gallery app. Check if the video you're trying to edit is in a supported format (e.g., MP4) and codec (e.g., H.264). If the video is in an unsupported format, consider converting it to a compatible format using a third-party video converter app.
Step 5: Try Another Video Editing App:
If the issue persists, you can try using a different video editing app from the Google Play Store. There are several reliable video editing apps available that may provide the functionality you need.
Step 6: Contact OnePlus Support:
If none of the above steps resolve the issue, it's recommended to reach out to OnePlus support for further assistance. You can contact them through their official website or use the OnePlus Community forums to seek help from other OnePlus users who might have experienced a similar problem.
Remember to always back up your videos before attempting any troubleshooting steps to prevent any potential data loss.
I hope this guide helps you resolve the "This video cannot be edited" issue in the OnePlus Gallery app.
Certainly! Here are a few additional steps you can try to fix the "This video cannot be edited" issue in OnePlus Gallery:
Step 7: Reboot Your Device:
A simple reboot can sometimes resolve software glitches and temporary issues. Restart your OnePlus device by pressing and holding the power button, then selecting the "Restart" or "Reboot" option from the power menu.
Step 8: Check for System Updates:
Ensure that your OnePlus device has the latest system updates installed. System updates often include bug fixes and improvements that can address issues with pre-installed apps like OnePlus Gallery. To check for system updates, follow these steps:
1. Open the Settings app on your OnePlus device.
2. Scroll down and tap on "System" or "System & updates."
3. Look for the "System updates" or "Software update" option and tap on it.
4. If an update is available, follow the on-screen instructions to download and install it.
Step 9: Disable Battery Optimization:
Battery optimization settings may interfere with the functioning of certain apps. To ensure OnePlus Gallery is not being affected, you can disable battery optimization for the app. Here's how:
1. Open the Settings app on your OnePlus device.
2. Scroll down and tap on "Battery" or "Battery & performance."
3. Tap on "Battery optimization."
4. From the drop-down menu, select "All apps."
5. Find and tap on "OnePlus Gallery."
6. Select "Don't optimize" or "No restrictions" to disable battery optimization for the app.
Step 10: Reinstall OnePlus Gallery:
If all else fails, you can try uninstalling and reinstalling the OnePlus Gallery app. This can help resolve any potential issues with the app installation. Here's how to do it:
1. Open the Settings app on your OnePlus device.
2. Scroll down and tap on "Apps & notifications" or "Apps."
3. Find and tap on "OnePlus Gallery" in the list of installed apps.
4. Tap on "Uninstall" or "Uninstall updates" if available.
5. Confirm the uninstallation.
6. Open the Google Play Store and search for "OnePlus Gallery."
7. Install the app again by tapping the "Install" button.
If none of these steps resolve the issue, it's recommended to contact OnePlus support for further assistance. They can provide specific troubleshooting steps or escalate the issue if necessary.
Remember to provide them with detailed information about your device model, software version, and any error messages you encounter to help them better understand and resolve the problem.
I hope these additional steps help you fix the issue with OnePlus Gallery.
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